Got questions about making your home smart?

We get it — stepping into home automation can feel exciting, but also a little overwhelming. At Blackcat Automation, we believe in keeping things simple, clear, and tailored to you. That’s why we’ve answered the most common questions our customers ask — so you know exactly how wireless automation can fit into your lifestyle, budget, and home without the confusion.

Question What exactly is wireless home automation?
Answer

Think of it as giving your home a brain — without breaking walls or pulling wires. Wireless automation lets you control lights, appliances, curtains, security, and more, all from your phone, remote, or voice. It’s convenience, luxury, and security in one.

Question Do I have to renovate my home to get it?
Answer

Not at all! Our wireless systems are designed for both new homes and existing spaces. We install without mess or rewiring — you just sit back and watch your home get smart.

 

Question Can I control my home when I’m not there?
Answer

Absolutely. Whether you’re at the office or on a beach in Bali, you can turn off lights, check cameras, or adjust the AC — all from our secure mobile app.

Question Is it safe from hacking?
Answer

Yes. We use bank-grade encryption and certified devices to keep your data and home secure. Plus, we guide you on setting up a safe network for extra peace of mind.

Question What can I automate?
Answer

Pretty much anything that runs on electricity — lights, fans, ACs, geysers, curtains, blinds, door locks, CCTV, home theatre… if you can think it, we can automate it.

Question What happens during a power cut?
Answer

When power is back, your system resumes automatically. For critical things like security, we can add a UPS or battery backup so you’re never left unprotected.

Question How much does it cost?
Answer

It’s completely flexible. You can start small — maybe just a room — or go all-in for your entire home. We design to fit your budget, not stretch it.

Question Can I use Alexa, Siri or Google to control everything?
Answer

Yes! Just say, “Alexa, close the curtains” or “Hey Google, turn off the living room lights,” and it’s done. Our systems work with Alexa, Google Assistant, and Siri.

Question How long will the devices last?
Answer

Our devices are built to last 8–10 years or more, with software updates to keep them fresh and fast.

Question What if my internet stops working?
Answer

No worries — local control through remotes or switches will still work. Internet is only needed for controlling your home from outside.